1 – We ship worldwide for free!

We use Bosnia Standard Post service without tracking number. If you want tracking, please upgrade during checkout.
We will use your address as shipping address, so please make sure it’s correct. I don’t bear responsibility if you typed wrong address.
Parcels will be sent from Bosnia and usually takes 10-15 business days to reach you ( Saturday / Sunday are not counted as business days) . Some orders may experience a longer shipping time during peak season or other reasons like customs clearance. This is beyond our control and we recommend contacting your local postal service to inquire further information on customs and duties charges, please contact your local customs office.If you have any concerns, please contact us at shop@lulandshop.com

What forms of payment are accepted?

Credit Cards
PayPal

I was charged twice – what should I do?
When an order is placed, our system will automatically authorize your card for the amount of your purchase. Sometimes, if there are any technical hiccups in the ordering process (i.e. you entered your billing address incorrectly and had to re-submit it), our system will authorize your card more than once. These authorizations are only “pending” charges and will not be debited from your account. Expect these “pending” charges to drop off your bill within 2-3 business days.